AutoPartease Refund & Returns Policy

At AutoPartease, we are committed to ensuring your satisfaction. Below is our refund and returns policy, designed to provide you with a smooth and fair experience.

Refund & Returns Policy

Our refund and returns policy lasts 30 days from the date of purchase. Unfortunately, if 30 days have passed since your purchase, we are unable to offer you a full refund or exchange.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition as when you received it.
• The item must be in the original packaging.
• A receipt or proof of purchase is required for all returns.

Note: Do not send your purchase back to the manufacturer. Please contact us directly to process your return.

Non-Returnable Items

• Items purchased on sale or clearance are not refundable.
• Gift cards or other promotional items are non-refundable.

Partial Refunds

In certain situations, partial refunds may be granted for:

• Items not in their original condition, damaged, or missing parts for reasons not due to our error.
• Any item returned more than 30 days after delivery.

Refund Process

Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Late or Missing Refunds

If you haven’t received your refund, please follow these steps:

• First, check your bank account again.
• Contact your credit card company, as it may take some time for your refund to be officially posted.
• If you’ve done all of this and still haven’t received your refund, please contact us at info@autopartease.com.

Sale Items

Only regular-priced items are eligible for refunds. Unfortunately, sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@autopartease.com.

Shipping Returns

To return your product, please email us at info@autopartease.com for shipping instructions.

You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item without proof of delivery.

Additional Fees

• A 20% restocking fee may be applied if returned items do not meet the return criteria (e.g., damaged packaging, missing parts, etc.).
• Refunds may take up to 7 business days to process after approval.

Need Help?

If you have any questions regarding refunds and returns, please feel free to contact us at info@autopartease.com. We are here to assist you!